How Agents Will Shop for Suppliers: and What That Means for You

published on 24 July 2025

The way sourcing professionals find suppliers is transforming. AI-powered platforms now replace slow manual processes, cutting supplier discovery time by over 90%. These systems analyze global markets, evaluate supplier quality, and improve decision-making with real-time data. However, challenges like poor data quality, limited visibility, and cybersecurity risks persist.

Key takeaways:

  • AI tools reduce procurement time and costs while improving accuracy.
  • Sentiment analysis and trust metrics help assess supplier reliability.
  • Platforms like ForthSource streamline supplier searches and comparisons.

For sourcing agents and DTC brands, adopting these tools means faster decisions, better suppliers, and stronger supply chains. Transitioning requires setting clear goals, training teams, and ensuring data quality. The shift is no longer optional - it's essential for staying competitive.

Meet Accio: Alibaba.com's New AI Sourcing Agent

Alibaba.com

New Tools and Technology Changing Supplier Discovery

The way suppliers are discovered has undergone a massive transformation, thanks to advanced technology. Traditional methods of sourcing suppliers are being replaced by tools that can process enormous amounts of data in a fraction of the time, making the process faster and more efficient for procurement teams.

AI and Real-Time Data Platforms for Finding Suppliers

AI-powered platforms have revolutionized supplier discovery by drastically cutting down search times. According to a 2021 McKinsey report, these tools can reduce the time spent on supplier discovery by over 90%. For context, a typical supplier search can take procurement teams up to three months, with over 40 hours dedicated to manually sorting through data. Platforms like Veridion have taken this a step further, shrinking the discovery process from 160 hours to just 8 hours.

The impact of this technology is evident in real-world scenarios. In 2022, Siemens Energy had to find new suppliers for photovoltaic systems due to stricter German regulations. Using AI-powered tools, Siemens scanned global markets and, within four weeks, identified 59 new suppliers across 12 countries. The platform provided structured data for evaluation, enabling Siemens to onboard several new partners quickly.

Another example comes from Siemens' response to a shortage of Surlyn, a specialized ionomer resin. By analyzing import and shipping records, the AI system compiled a list of 150 Surlyn distributors in just days. The procurement team narrowed the list further, identifying distributors with available inventory and securing supplies faster than traditional methods could allow.

"AI has changed how we interact with almost every company. And now businesses have systems that have intelligence behind them that have transformed the way we solve problems, engage with consumers and make products." – Athina Kanioura, PepsiCo's Chief Strategy and Transformation Officer

Adoption rates highlight the growing value of these tools. Gartner research shows that 73% of procurement leaders plan to adopt Generative AI technology by the end of 2024. Additionally, a 2023 KPMG study found that AI could reduce the time spent on routine procurement tasks by up to 80%.

Real-time data integration is another game-changer. Companies like Tesla use this technology to monitor their battery suppliers, ensuring uninterrupted production and avoiding delays. These platforms go beyond basic data analysis, incorporating tools to evaluate supplier quality through advanced metrics like sentiment and trust.

How Sentiment Analysis and Trust Metrics Help

Modern supplier discovery platforms now utilize sentiment analysis and trust metrics to assess supplier reliability and mitigate risks. Sentiment analysis evaluates public opinions by analyzing reviews, social media posts, and news articles. For instance, products with five-star reviews are 270% more likely to be purchased.

Trust metrics provide a measurable way to gauge a supplier's reliability, taking into account factors such as past performance, compliance, and financial stability. The consequences of poor supplier choices can be severe, as illustrated by the 2016 Samsung Galaxy Note 7 recall. Faulty batteries from two suppliers led to fires, costing Samsung billions of dollars.

Companies like Audi are leveraging advanced monitoring tools to minimize risks. Audi uses Prewave's AI to detect potential issues, such as labor violations or environmental concerns. The platform analyzes online content in over 50 languages, including social media and news, to provide real-time insights.

"We are focusing on working with suppliers who share our sustainability values, so having real-time insight into supplier sustainability is essential for us." – Marco Philippi, Director of Procurement, Audi

A 2023 study revealed that 82% of procurement professionals lack confidence in the accuracy of their supplier data. Advanced tools with sentiment analysis and trust metrics address this gap by offering multiple data points for validation. Platforms like ForthSource take this a step further by integrating advanced scoring systems and direct supplier access, streamlining the decision-making process.

ForthSource: A Better Way to Find Suppliers

ForthSource

ForthSource is redefining supplier discovery for DTC brands and sourcing managers. Unlike traditional directories, it aggregates products from platforms like Alibaba, DHGate, and AliExpress, applying a proprietary scoring system that evaluates suppliers based on pricing, credibility, and sentiment.

This scoring system enables sourcing agents to compare multiple suppliers side-by-side, overcoming the inefficiencies and fragmented data common in traditional methods. ForthSource also incorporates domain trust metrics to identify reliable suppliers while avoiding problematic ones. By eliminating brokers and RFQ walls, it provides direct access to supplier product pages, offering greater transparency and reducing costs.

The platform further enhances supplier evaluation through sentiment analysis, integrating data from sources like Google Reviews and Trustpilot. This comprehensive approach is particularly beneficial for DTC brands that deal with private-label or custom products, as it addresses their unique sourcing challenges. ForthSource's trigger-based features help control costs while maintaining the level of trust analysis needed for dependable supplier partnerships.

How Agents Check and Compare Suppliers Now

Sourcing agents today have moved well beyond just comparing prices or browsing basic supplier directories. They now use advanced tools and systems to evaluate suppliers, combining multiple data points to identify reliable partners while reducing risks.

Composite Scoring Systems for Supplier Review

One of the key advancements is the use of composite scoring systems. These systems weigh different factors - such as pricing, quality, and compliance - and calculate a single score to rank suppliers. For example, Oracle Procurement allows category managers to assign weights to various requirements, creating a composite rank that balances cost and quality considerations.

Another example is the SupplierGateway (SG) Score. This proprietary system evaluates a supplier's readiness, activity, and compliance in one trust signal. It factors in profile completeness, risk checks, and certifications to assess reliability.

"The SG Score is a proprietary supplier score within the SG system. It's a composite score that helps buyers quickly assess your readiness, activity, and compliance as a supplier. It functions as a trust signal, giving potential customers insight into how reliable and up-to-date you are."
– Leanne Strickler, SupplierGateway

These systems go beyond simple evaluations by analyzing areas like cybersecurity, operational efficiency, regulatory compliance, and financial stability. By quantifying these factors, they offer a broader perspective on supplier reliability.

To complement this, platforms like ForthSource allow users to compare suppliers directly across multiple platforms. These tools make it easier to evaluate suppliers side by side, combining detailed scoring with a streamlined comparison process.

Side-by-Side Comparisons for Better Decisions

Once composite scores are generated, side-by-side comparisons simplify the decision-making process by presenting all the data in one view. Automation tools help sourcing agents search for suppliers and provide real-time insights, drastically speeding up evaluations. For instance, in March 2025, a manufacturing client used intelligent vendor matching to narrow its supplier pool to six candidates, avoiding compliance issues.

Craft Compare is another tool that aids in this process. It allows users to search for suppliers and compare alternatives based on metrics like financial performance, operations, compliance, and ESG ratings.

Automation significantly reduces manual work, cutting procurement time by as much as 80%. It also delivers financial benefits - companies using e-sourcing tools can save around 12% on their overall spend within a year.

"Through the use of our services, clients can utilize Scoutbee's resources and enrich their supplier database to build supply chain resilience. This includes simplifying the collection of supplier data from multiple regions, thereby eliminating the risks associated with supply chains that rely on single sources or locations."
– Orcun Guven, Managing Director at Promena

RFx (Request for X) tools further enhance the process by fostering transparency and collaboration between buyers and suppliers. These tools enable structured comparisons, improve communication, reduce paperwork, and lower sourcing costs.

Comparison Table: Old vs. New Supplier Checking Methods

Aspect Manual Evaluation Automated Evaluation
Time Investment Over 160 hours for supplier discovery Around 32 hours for the same scope
Data Sources Limited to individual platform searches Aggregated data from multiple platforms
Evaluation Criteria Focused on price and availability Includes price, credibility, sentiment, and risk
Comparison Method Sequential evaluation of suppliers Side-by-side comparison across metrics
Risk Assessment Basic manual checks Automated compliance checks and sentiment analysis
Decision Speed Weeks to months Days to weeks
Cost Efficiency $10+ per invoice for companies with no automation Up to 12% savings within the first year
Accuracy Prone to human error - 82% of professionals lack confidence in supplier data Improved accuracy through automation
Scalability Limited by manual capacity Can handle thousands of suppliers simultaneously

Modern tools address the biggest challenges of traditional supplier evaluation. Without automation, companies often spend over $10 per invoice, and manual methods leave most procurement professionals doubting the accuracy of their data. By embracing AI-driven systems, sourcing agents can make faster, more accurate decisions, reduce risks, and improve cost efficiency - all while freeing up time for strategic planning.

sbb-itb-633367f

What This Means for DTC Brands and Sourcing Managers

The rise of automated supplier discovery is changing the game for DTC brands and sourcing managers. With 64% of shoppers now opting to buy directly from brand-owned channels and DTC sales projected to hit $161.22 billion by 2024, the need for fast and reliable supplier solutions has never been more pressing. Let’s break down how these advancements are streamlining sourcing processes and what steps brands can take to adapt.

Faster, Clearer Sourcing Processes

Modern sourcing tools are transforming how DTC brands operate by boosting both speed and transparency. Automation isn’t just about saving time - it also enhances decision-making by improving data accuracy and offering real-time insights. With continuous visibility into supplier performance, compliance, and market trends, sourcing managers can identify and tackle potential challenges before they escalate. This proactive approach is a major advantage in today’s fast-paced markets.

Steps for Adapting to Technology-Based Sourcing

Shifting to a tech-driven sourcing approach requires balancing automation with human expertise. AI tools should complement - not replace - human decision-making. Here’s how DTC brands can successfully integrate these technologies into their sourcing strategies:

  • Start small with a pilot program. Focus on automating one area, such as supplier onboarding, before rolling out the system across all procurement functions. Test its effectiveness, gather user feedback, and analyze performance metrics to refine the process. This step-by-step approach minimizes risks and helps fine-tune the system.
  • Train your team thoroughly. Even the best technology is useless if your team doesn’t know how to use it. Invest in hands-on workshops, tutorials, and clear documentation to ensure your team can interpret data insights and understand tools like composite scoring systems.

"We wanted a tool that is as easy as installing a mobile app." - Matteo Perondi, Chief Procurement Officer at Bulgari (LVMH Group)

  • Opt for platforms that integrate seamlessly with your current systems. Look for tools that work alongside your existing workflows rather than requiring a complete overhaul. Platforms like ForthSource, for example, aggregate data from multiple supplier marketplaces while keeping your current processes intact.
  • Monitor performance continuously. Use real-time dashboards to track key performance indicators, conduct regular data quality audits, and create feedback loops between users and the system. This ensures your tools remain accurate and effective as market conditions shift.
  • Prioritize data privacy and compliance. For DTC brands handling sensitive customer data, maintaining trust across the supply chain is non-negotiable. Make sure any AI-driven sourcing tools meet strict privacy and compliance standards.

Conclusion: Moving Forward with New Supplier Discovery

What once took weeks to accomplish manually can now be completed in days, thanks to AI-powered platforms. This isn't just about speeding things up - it's about staying competitive in an ever-evolving market.

Companies leveraging advanced procurement technologies are seeing impressive results: gross margin improvements of two to three times cost savings, a 20% boost in sourcing speed, and a staggering 500% increase in productivity. These advancements aren’t just numbers - they represent a shift that positions organizations to lead their industries. But achieving this requires more than just adopting new tools; it calls for a strategic, thoughtful approach.

AI has transformed procurement from a slow, reactive process into a fast, data-driven one. Yet, success with these tools hinges on how they’re implemented. Blindly adopting technology won't cut it - planning and preparation are critical.

Start by setting clear, measurable goals. Whether it's cutting costs, improving efficiency, or making smarter decisions, having specific targets ensures you're moving in the right direction. Many organizations find success by beginning with small pilot programs. Testing AI solutions in controlled settings allows you to gauge their effectiveness, minimize risks, and build confidence among stakeholders before scaling up.

Another key step? Prioritize data quality. AI is only as good as the data it works with. Cleaning, structuring, and centralizing your data before integrating it into AI systems is essential. This preparation phase often determines whether your investment in technology will deliver the results you’re hoping for.

And while AI excels at handling routine tasks and processing large amounts of data, the human element remains irreplaceable. Simon Ellis from IDC Manufacturing Insights puts it best:

"Technology is the bright shiny object, but at the end of the day, it must either solve a business problem or put the company in a position to seize on new opportunity"

Training your team to use these tools effectively is just as important as the tools themselves. Demonstrating how AI can simplify their workflows and enhance their decision-making builds trust and encourages adoption. Humans are still vital for strategic thinking, relationship management, and making high-level decisions.

The best AI solutions integrate seamlessly with existing workflows. They don’t demand a complete overhaul but instead enhance what’s already in place. Platforms like ForthSource are great examples - they consolidate data from multiple supplier marketplaces while keeping familiar sourcing processes intact.

Looking ahead, the organizations that thrive will be those that use technology not as a replacement for human insight but as a way to amplify it. The question isn’t whether to adopt advanced supplier discovery tools - it’s how soon you can implement them effectively. With 60% of organizations expecting robotic process automation to significantly impact supply chains by 2025, the clock is ticking. Early adoption could be the key to gaining a competitive edge. The time to act is now.

Key Takeaways for Sourcing Agents and DTC Brands

  • Set measurable goals: Define clear objectives like cost savings, efficiency improvements, or smarter decision-making.
  • Start small with pilot programs: Test AI solutions in controlled environments to minimize risks and prove their value.
  • Focus on data quality: Ensure your data is clean, structured, and centralized for effective AI integration.
  • Train your team: Equip your staff with the knowledge to use new tools and interpret data insights confidently.
  • Choose solutions that integrate: Opt for platforms that enhance, rather than replace, your existing workflows.
  • Balance automation with human expertise: Let AI handle repetitive tasks while humans focus on strategic decisions.

FAQs

How do AI-powered tools make supplier discovery faster and more reliable for sourcing agents?

AI-driven tools are transforming how businesses discover suppliers by streamlining data analysis. These tools can sift through massive datasets in mere seconds, drastically reducing manual research time - by more than 90%! This means sourcing agents can pinpoint potential suppliers faster and with unmatched accuracy, relying on up-to-date and precise information to make smarter decisions.

On top of that, AI boosts dependability by spotting performance patterns, highlighting possible risks, and suggesting the best-fit suppliers. This not only minimizes mistakes but also helps sourcing agents create stronger, more reliable supplier networks. The result? Businesses gain a competitive advantage in the fast-paced world of global sourcing.

How can DTC brands effectively adopt AI-driven tools for sourcing suppliers?

To make the most of AI-driven sourcing tools, DTC brands should begin by pinpointing their unique procurement challenges and selecting tools that match their objectives. Equipping your team with the knowledge to use these tools effectively is a key step for a seamless transition. Also, connecting these AI tools with your current procurement systems can simplify workflows and minimize potential hiccups.

After rolling out the tools, keeping a close eye on their performance is crucial. This ensures they're delivering results and boosting efficiency. By continually refining your processes based on AI-driven insights, you can maintain a competitive edge and foster stronger relationships with your suppliers.

How do sentiment analysis and trust metrics help assess supplier reliability and reduce risks?

Sentiment analysis and trust metrics are powerful tools for assessing supplier reliability. They work by examining feedback, reviews, and the overall reputation of a supplier. This approach helps uncover potential warning signs, such as consistent negative feedback or recurring performance problems.

With real-time insights into a supplier's stability and dependability, sourcing managers can make smarter decisions, tackle risks head-on, and establish stronger, more dependable partnerships.

Related posts

Read more